RecaptureOne Media

Privacy Policy

Effective Date: 16th June 2022

RecaptureOne is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, the User, how you can instruct us if you prefer to limit the use of that information, and procedures that we have in place to safeguard your privacy. Please read the following information carefully to understand our views and practices regarding your personal data and how we treat it.

For the purpose of the European Data Protection Directive (Directive 95/46/EC ) (the “Directive”), the data controllers of any personal information about you are, as applicable: RecaptureOne, Naas, Co. Kildare, The Republic of Ireland.

1. The information we collect:

When you engage RecaptureOne services or sign up for information services we may collect and process the following data about you:

  • Your full name, title, postal address, email address, telephone number, fax number.
  • Information that you provide by filling in forms on our website, www.recaptureone.com (the “Site”). This includes information provided at the time of registering to use the Site, subscribing to our service, posting material or requesting further services. We may ask you for information when you report a problem with the Site.
  • If you contact us, we may keep a record of that correspondence.
  • Aggregate and user-specific information on which pages Users access.
  • Details of your visits to the Site including, but not limited to, home server domain names,
    e-mail addresses, Web browser types, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

2. Uses made of the information

We gather this information to allow us to process your registration and deliver you the service you require. The relevant information is then used by us, our agents, and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the provision of your service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregated information to third parties. These statistics will not include any information that can be used to identify any individual. We may also wish to provide you with:

  • information about special features of our website or any other services or products that we think may be of interest to you; and
  • related information with third parties we think may be of interest to you.

3. Disclosure of your information

We will not, without your consent, disclose to third parties any individually identifying information, such as names, postal and e-mail addresses, telephone numbers, and other personal information which users voluntarily provided to RecaptureOne.

However, we may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

4. Use of cookies and other information gathering technologies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log onto the Site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. How we protect your information

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your information you consent to these transfers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Please note, that transmission of information via the internet is not completely secure. However, we have put in place various security procedures as set out in this policy. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We also keep your information confidential. The internal procedures of RecaptureOne cover the storage, access and disclosure of your information.

6. Updating your details

If any of the information that you have provided to RecaptureOne changes, for example, if you change your email address, please let us know the correct details by sending an email to
info@recaptureone.com.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Your consent

By submitting your information you consent to the use of that information as set you in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the services will signify that you agree to any such changes.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by contacting us at info@recaptureone.com.

The Site may, from time to time, contain links to and from the websites of our manufacturers, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. To access details of the information we hold about you please log into Your account and review the information.

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